Our Support Team is here to help with any questions you may have regarding Vidoyo. Our goal is to provide the best customer experience possible with a personalized response. When you send us a message, you’ll receive an email confirmation that we have received it and a member of our Support Team will follow up personally with a reply to your specific inquiry.


We pride ourselves on exceptionally quick response time. While most questions will be answered almost immediately, please allow 24-48 hours for a personalized response.


Kindly Note: We are available Monday-Friday. If you are submitting a request outside of those hours, please be patient and we will get back to you as soon as we are back in the office! Also, during any new product launch, the response may be delayed.